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Customer care is top priority at Ekhwan. You enjoy
UNLIMITED support from Ekhwan and
can rest assured that your problems are in the right hands and will
dealt with immediately. We take your concerns very seriously. You
should rest assured that your mail will be responded to within 4
hours.
Support Helpdesk Email
support at ekhwan.com - Technical Support related issues (24 x 7 Coverage)
ekhwan.support at gmail.com - Emergency support request in case
of Network outages.
sales at ekhwan.com - Sales related enquiries
Live Chat
Limited Live Chat support is provided through ICQ. If you have a quick question to ask and would like to save the hassle of composing an email,
use the ICQ Respond Panel and chat one of our friendly operators
if available to answer these questions on the spot. You may also leave
a message or page us incase the support staff is offline and we would
be glad to respond immediately.
We also have arrangements for Skype, AOL, MSN and Yahoo chat for providing
extended live support as a part of our customer care priority
policies. Kindly contact the support desk in case you may require such
services.
Telephone Support
Telephone Support is currently available to all customers via our helpdesk hotline at
+971-50-5390570 (Owner's phone number) during UAE office hours.
The best way to ask for support is through email as it enables us to track responses and problems easily. Please contact me in case of any
trouble and I will be sure to help. (Juzar)
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